Salon Policies

Adrian Fanus Grooming

Salon Policies

Considered care, every visit.

A Shared Standard

Every appointment is time set aside just for you. These policies exist so that we can protect that time — yours and every guest's — and deliver the same unhurried experience each visit. Thank you for reading, and for helping us take care of everyone who sits in our chairs.

01

Cancellations & Rescheduling +

Advance notice lets us offer your spot to a guest on our waiting list. Because color and styling services reserve a longer block of a stylist's day, they require a little more notice to fill.

Barbering Services
Please give at least 24 hours' notice to cancel or reschedule a haircut, beard, or shave appointment.
24 Hours
Color & Hair Styling Services
Color, relaxer, and styling appointments require at least 48 hours' notice to cancel or reschedule.
48 Hours
02

No-Shows & Late Arrivals +

Life happens — traffic, trains, the unexpected. We'll always do our best to accommodate you. A quick call when you're running behind gives us the best chance to make it work.

No-Shows
A missed appointment without notice — or a cancellation made after the notice window above — is subject to a fee equal to 100% of the reserved service.
Full Service Fee
Late Arrivals
Every guest has a 10-minute grace period. Beyond 15 minutes, we may need to treat the appointment as a no-show, as running over affects the guests who arrive on time after you.
10-Min Grace
03

Color & Chemical Services +

To deliver an exceptional and safe result, chemical services follow a few additional steps. These protect your hair, your skin, and the outcome you came for.

Consultation
All first-time color clients complete a consultation before booking any chemical service, in person or virtually via FaceTime, WhatsApp, or Instagram video. A $25 consultation fee applies and can be booked through our website.
$25 · Required
Securing Your Appointment
Full payment is required at booking to secure color appointments. These may be rescheduled up to 24 hours in advance without penalty. Our booking calendar opens 30 days ahead.
Paid at Booking
04

Your Experience +

Our space is designed as a retreat — a calm, welcoming, and non-judgmental environment for every guest. A few gentle guidelines keep it that way.

Guests & Companions
To preserve the calm of the space, we kindly ask that you limit additional guests to one or two people. If you'd like to bring someone, let us know in advance and we'll do our best to accommodate.
By Arrangement
Children & Youth
We warmly welcome younger guests for their own appointments. For everyone's comfort, we ask that unattended children not accompany adult services.
Welcome
Privacy & Photography
We may photograph our work for our portfolio and social channels — just let us know if you'd prefer we didn't. Out of respect for every guest's privacy, we ask that you not photograph others in the salon.
With Respect
05

Our Promise +

We stand behind every service and every product. If something falls short of what you expected, we want the chance to make it right.

Service Refunds
While our services are non-refundable, we're fully committed to adjusting your service until you leave feeling your best.
Adjust, Not Refund
Retail Products
Unopened products may be returned within 30 days. For hygiene reasons, opened items can't be returned unless faulty — in which case we'll replace them right away.
30-Day Return

“Here our business is your pleasure. We provide a service of excellence, a space of peace — welcome home.”

Adrian Fanus Grooming · Brooklyn, New York